Ticket #577 (new)

Opened 9 years ago

Last modified 8 years ago

Configure Trac to add tickets' comments when closing a ticket as duplicate

Reported by: mitar Owned by: mitar
Priority: minor Milestone:
Component: other Version:
Keywords: projectideas, code Cc:
Related nodes: Realization state:
Blocking: Effort: normal
Blocked by: Security sensitive: no

Description (last modified by mitar) (diff)

We are using Trac for our main web page platform and we have heavily customized it. But there are some things still do be done.

One of them is that it would be great that when closing a ticket as duplicate in both tickets a comment would be automatically made informing about connection between those two tickets. Currently we are manually writing them in the form:

  • This ticket is duplicate of #1234.
  • #4321 was marked as duplicate of this ticket.

This can be probably done with AdvancedTicketWorkflowPlugin. But maybe Trac has something built-in in newer versions.

(Note to myself: Afterwards it is necessary to update documentation?, as this will not be necessary anymore to do manually.)

It is interesting how Google Code does that (I think). There duplicates are merged. Which is useful if good ideas and comments are in both tickets. There is Trac ticket for that and not documented plugin.

Change History

comment:1 Changed 8 years ago by mitar

  • Keywords projectideas, code added
  • Description modified (diff)

comment:2 Changed 8 years ago by mitar

  • Summary changed from Narediti, da se pri zapiranju duplikata avtomatsko ustrezno komentirata oba ticketa to Configure Trac to add tickets' comments when closing a ticket as duplicate

comment:3 Changed 8 years ago by mitar

  • Component changed from spletna stran to other
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